Understanding Credit Renewal and Usage

Managing your subscription credits effectively is crucial for maximizing value. This guide explains the renewal process for credits and addresses the question of carrying over unused credits.

Credit Renewal Process

  1. Renewal Date:

    • Credits are renewed monthly on your subscription renewal date.
    • This date corresponds to the day you initially subscribed.
  2. Consistency:

    • The renewal occurs on the same date each month.
    • For example, if you subscribed on the 15th, credits renew on the 15th of each subsequent month.
  3. Credit Allocation:

    • Upon renewal, your account is credited with the full amount of credits as per your subscription plan.

Unused Credits Policy

  1. No Carryover:

    • Unused credits do not carry over to the next month.
    • Any remaining credits expire when the new billing cycle begins.
  2. Reset on Renewal:

    • Your credit balance is reset to the full allocation on the renewal date, regardless of previous usage.

Tips for Optimal Credit Management

  1. Monitor your credit usage throughout the month.
  2. Plan your activities to utilize credits before they expire.
  3. Consider adjusting your subscription plan if you consistently have too many or too few credits.

What’s Next

If you have questions about your credit renewal or usage, contact our support team: