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Understanding Credit Expiration and Renewal

Credit Policy:

  • Unused credits do not roll over to the next month
  • All remaining credits expire at month's end
  • Credit reset occurs at the start of each new billing cycle

Key Points:

  1. Monthly Expiration: Credits are valid only for the current billing month
  2. No Carryover: Unused credits are not transferred to the next period
  3. Regular Reset: New credits are allocated based on your subscription plan
  4. Billing Date: Credit renewal aligns with your monthly subscription date

Tips:

  • Monitor your credit usage throughout the month
  • Plan projects to maximise credit utilisation
  • Consider adjusting your plan if you are consistently under or overusing credits

For questions about credit management, contact support at [email protected].