What does 'External Server Error (5XX)' mean in Site Audit?
External Server Error (5XX)
Description
These external links return server error status codes, indicating problems with the external website.
How to Fix
For each external link with a server error: 1) Temporarily remove the link or add a warning note, 2) Contact the site owner to inform them of the issue, 3) Check back later to see if the issue has been resolved, or 4) Find an alternative resource to link to if the problem persists.
Detailed Analysis
External Server Error (5XX) in SEO
1. What Causes This Issue
External server errors, categorized under the 5XX status codes, indicate that a server has encountered an error or is otherwise incapable of performing the request. Common causes include:
- 500 Internal Server Error: A generic error message when the server fails to complete a request due to an unexpected condition.
- 502 Bad Gateway: Occurs when a server acting as a gateway or proxy receives an invalid response from an inbound server.
- 503 Service Unavailable: The server is currently unable to handle the request due to temporary overload or maintenance.
- 504 Gateway Timeout: The server acting as a gateway or proxy did not receive a timely response from the upstream server.
- 505 HTTP Version Not Supported: The server does not support the HTTP protocol version used in the request.
These errors typically result from server misconfigurations, coding errors, or server overload.
2. Why It's Important
- User Experience: Broken external links due to server errors can frustrate users who are redirected to non-functional pages, leading to a poor user experience.
- SEO Impact: While external links don't directly impact your page's ranking, they play a role in perceived content quality. Broken links can diminish the credibility of your content.
- Crawl Efficiency: Search engine bots that encounter repeated 5XX errors may reduce crawl rates, affecting how often your site is indexed and updated.
3. Best Practices to Prevent It
- Regular Link Audits: Periodically check for broken external links using tools like Google Search Console, Screaming Frog, or Ahrefs.
- Choose Reliable External Sites: Link to authoritative and stable websites that have a low chance of encountering server issues.
- Implement Monitoring Tools: Use uptime monitoring tools to track the availability of external sites you link to.
- Utilize Caching: Implement caching strategies on your server to handle traffic spikes more efficiently and reduce the chances of server overload.
- Error Handling: Use custom error pages to provide users with helpful information and alternative navigation options when they encounter a 5XX error.
4. Examples of Good and Bad Cases
Good Case:
- A website regularly audits its external links and notices that a few links now return 503 errors. They replace these links with similar content from more stable sources, ensuring the user experience remains intact and content credibility is maintained.
Bad Case:
- A blog post extensively references an external site that frequently experiences 502 errors due to server misconfigurations. Users repeatedly encounter errors when trying to access the linked site, leading to frustration and bounces. The site owner ignores these issues, impacting the perceived quality of their content and potentially reducing trust with their audience.
By understanding and addressing external server errors, you can maintain a high-quality user experience and content integrity, supporting your overall SEO strategy.
Updated about 5 hours ago