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Action Center: Get Mentioned on UGC & Community Sites

A new capability in the Action Center that identifies opportunities where competitors are mentioned on user-generated content (UGC) and community-led websites, but your brand is not mentioned.


What's here

  • External mentions section now includes UGC and community site monitoring
  • Automated detection of competitor mentions without User’s brand presence
  • Direct engagement opportunities in AI-sourced discussions

How it works

The system scans content websites that are cited by AI systems and identifies discussions where competitors are mentioned but your brand is absent. These opportunities appear in the Action Center under External Mentions, allowing you to participate in relevant conversations.

Why this matters

Participating in these discussions directly boosts your presence in AI-generated responses. Since these websites are already being used as sources by different AI models, engaging increases the probability of your brand being mentioned in future LLM outputs across various platforms.

Getting started

Navigate to Action Center → External Mentions → "Get mentioned on UGC and community sites" to view available opportunities.